Koi bhi sawal ho, complaint ho, ya feedback dena ho — hum yahan hain. LudoKhelo ki support team 24/7 available hai aapki har query resolve karne ke liye.
Sabse reliable method — hum 24 ghante ke andar respond karte hain:
- General Support: support@ludokhelo.in
- KYC Help: kyc@ludokhelo.in
- Withdrawal Issues: payments@ludokhelo.in
- Privacy / Data Requests: privacy@ludokhelo.in
- Business / Partnerships: business@ludokhelo.in
💬 In-App Chat & WhatsApp
Login ke baad aap in-app chat use kar sakte ho — sabse fast response yahan milta hai (usually 5-15 minutes). WhatsApp support bhi login ke baad available hai.
📱 Social Media
Hum se judein:
- Telegram: Updates, tips, aur community chat ke liye
- Instagram: Behind-the-scenes aur ludo content ke liye
- WhatsApp Channel: Important announcements ke liye
(Social handles homepage footer mein mil jaayenge.)
⏰ Response Time
- Email: 24 ghante ke andar (usually 4-8 hours)
- In-App Chat: 5-15 minutes (peak hours mein 30 minutes tak)
- Urgent Withdrawal Issue: Mark as "URGENT" subject mein — 1-2 ghante mein response
- Privacy / Grievance: 7 working days acknowledgement + 30 days resolution (IT Act 2000 ke tahat mandatory)
❓ Common Queries Ke Liye Fast Help
Bahut common sawalon ke answers humne already documentation mein cover kiye hain — support ko email karne se pehle please check karein:
- Ludo Khelo Guide — platform kaise use karein, kaise jeetein
- How It Works — step-by-step onboarding
- Blog — tips, tricks, strategies
- Responsible Gaming — safe gaming practices
- Terms & Conditions — rules aur policies
- Privacy Policy — data handling
🏢 Registered Office
For legal notices, court orders, aur official correspondence only:
Registered Address:
Available on formal written request to legal@ludokhelo.in. We provide complete registered address, CIN/LLPIN (if applicable), aur GSTIN on legitimate request for compliance purposes.
🚨 Complaint / Grievance Redressal
Agar aapka issue regular support se resolve nahi hua, toh escalate karein:
- Step 1: support@ludokhelo.in pe email karein with full details aur ticket number (if any).
- Step 2 (escalation): Agar 7 working days mein response na mile, toh grievance@ludokhelo.in pe escalate karein. Humari Grievance Officer 30 days ke andar resolve karenge.
- Step 3 (legal): Further escalation ke liye Indian consumer forums ya appropriate court mein jaayein.